Exceptional property management is a crucial part to ensure you achieve a fruitful return on your property investment. As with all assets, if they are poorly managed, they can seriously reduce the viability of the entire investment.
Most agencies can provide you with the basic services such as “customer service”, “regular inspection”, “strict arrears controls” and so forth, however this is just the tip of what you should expect from your property management specialist.
Accelerate Property Group don’t just take the “basics” approach to property management.
Specialisation, Growth & Maximisation of Your Investment
Accelerate Property Group have a dedicated property management department whose sole purpose is to manage your investment property. They don’t juggle sales, admin or any other tasks; they purely focus on managing your property investment, period.
It is one thing to take care of the day to day tasks, but Accelerate Property Group’s property management team also work with you to get the most out of your asset by ensuring we stay on top of costs/ expenses and increase your returns wherever possible. What if you could spend a $1.00 dollar and get $5.00 in return? Our property managers are always growth focused meaning they pick up on the small things such as a small cosmetic improvement that could result in higher rental returns and capital growth for little cost.
Is it the right time to spend the money, do I put the rent up? You can rely on Accelerate Property Group’s property management team to have their finger on the pulse in relation to the ever-changing property market by using their extensive local knowledge to skilfully anticipate market fluctuations both in terms of capital growth and rental incomes.
Passion
Unfortunately, most property managers do only the essential daily tasks and put out a few fires here and there, nothing more, nothing less. Accelerate Property Group’s passionate property managers regularly go above and beyond the daily tasks as they are passionate about helping their clients achieve their goals. When was the last time your property manager helped your tenant get back into their home in the middle of the night when they have accidently locked themselves out?
Superior Communication
It is so easy for property managers to use the “big stick” approach with tenants. But is this in your best interest? Whilst Accelerate Property Group’s property managers work for you, the landlord, it is still imperative that they have great rapport with your tenants at the same time. Tenants are more likely to report issues if they feel respected and heard. This is not a “yes” to everything approach but allows the property manager to act as a non-judgemental liaison between the owner and tenant to resolve issues where everyone’s interests are met.
Experience, Systems and Support
Experience truly matters, after all this is one of your largest assets. It can be very tricky to find an experienced property manager and even harder to find one that sticks with the one agency for decades. We are immensely proud that the average experience level of our property managers is 13 years, and all have been with the Accelerate Property Group since the beginning. These years of experience mean we can navigate market highs and lows, sort out the trickiest situations and deal with pretty much every dispute. We have seen most things before!
Supporting this wealth of experience is the management team. It’s all well and good having very experienced individuals but if the captains are more focused on other areas of the business (like sales), it might not bode well for your investment. Not at Accelerate Property Group, management is hands on! They have risen through the ranks and understand all the elements of property management from answering the phone, conducting inspections, Tribunal attendance and everything in between.
Accelerate Property Group not only provides cutting edge systems and software but also focuses heavily on its staff’s continual personal development by offering unlimited training through the Real Estate Institute of QLD (“REIQ”) and abiding by the REIQ best business practices/ code of conduct as an accredited agency.